Terms of Service

Using the service means you accept these Terms. Continued use after an update means you accept the revised Terms. We will email you at least 14 days before a material change takes effect.

2.1 What we provide. Clipii is a cloud library for saving links, notes, highlights, and files, then syncing, searching, and organizing them across devices. It is a digital software-as-a-service delivered over the internet.

2.2 Nature of the service. The service is an intangible digital product. Access for a paid plan starts as soon as payment is confirmed. Because delivery is immediate, refunds are limited as described in section 7.

2.3 AI processing. Some features (such as voice or media transcription and text recognition) use third-party AI model providers, including Alibaba Cloud Qwen. Availability may depend on those providers. We will notify you of material interruptions.

3.1 Creating an account. You must provide accurate, complete information. You are responsible for keeping your credentials confidential and for all activity on the account.

3.2 Account security

• Contact nexmoex@gmail.com immediately if you notice unauthorized use.
• Do not share your login credentials with anyone else.
• Keep your billing email current.

3.3 Organization accounts. If you register for a company or organization, you represent that you are authorized to bind that entity.

Every workspace includes a Free plan with no time limit or payment method required: 50 MB of library space and 100K AI credits each month. Monthly and yearly Pro subscriptions provide higher allowances: currently $4.99/month or $49.9/year, with 10 GB of library space and 1000K AI credits each month. AI credits reset on the first day of each month (UTC) and do not roll over. Current plans and pricing are at https://clipii.com/pricing.

Subscriptions are billed per workspace, not by individual usage events. Plans include library space and AI credits; when those run out, related writes or smart features pause until you free space, wait for the next period, or upgrade. We may change plan features or introduce new plans. Price changes take effect on the next billing cycle and will be announced in advance.

5.1 Auto-renewal authorization. When you provide a payment method and subscribe, you expressly authorize Clipii to charge that payment method on each billing cycle. This authorization continues until you cancel under section 6. Subscriptions renew automatically at the end of each period unless you cancel. We will send a reminder at least 7 days before an annual renewal.

5.2 Taxes. Unless stated otherwise, listed prices exclude applicable taxes (including VAT, GST, and sales tax). If the law requires us to collect tax, it will be shown at checkout and collected by us or the payment processor.

6.1 How to cancel. You may cancel at any time by either of the following:

• In the product (recommended): Settings → Billing → Manage billing
• Email: send a cancellation request from your registered email to nexmoex@gmail.com

Cancellation takes effect immediately for future charges. We will send a confirmation email as soon as we can.

6.2 After cancellation

• The subscription stays active until the end of the current billing period.
• You will not be charged for later periods.
• When the paid period ends, the workspace returns to Free and existing data stays available. If you exceed the Free allowance, related writes or AI processing pause until you free space, reach the next monthly AI credit reset, or resubscribe.

7.1 General policy. Because the digital service is delivered immediately, subscription fees are not refundable except as described below.

7.2 When we refund

• 7-day new-subscriber guarantee: first-time subscribers may request a full refund within 7 days of the first charge if usage has not exceeded 20% of the included library space and AI credits.
• Duplicate charges: a full refund if a billing error charged you twice.
• Verified outages longer than 72 hours caused by us: a prorated refund or an extension.
• Statutory rights: if applicable law gives you a withdrawal or refund right (such as the EU/UK 14-day cooling-off period), those rights are preserved.

7.3 How to request a refund. Email nexmoex@gmail.com with your account email, transaction ID, and reason. We will confirm within 2 business days and issue eligible refunds to the original payment method within 5–10 business days.

7.4 What we do not refund

• Fees for a billing period already used, except as in section 7.2.
• Annual subscription fees requested more than 30 days after the first purchase.
• Accounts closed for violating these Terms or the acceptable use policy.

If you believe a charge is wrong, email nexmoex@gmail.com and contact us before disputing the transaction with your bank. We will reply within 2 business days and resolve confirmed billing errors within 5 business days.

9.1 Your content. Content you save in the library remains yours. Subject to these Terms, outputs generated from your content — such as transcripts and recognition results — also belong to you.

9.2 License to process. By submitting content, you grant Clipii a limited, non-exclusive license solely to provide storage, sync, search, transcription, and recognition. We will not use your library content to train AI models without your explicit consent.

9.3 Third-party AI models. The service uses third-party AI model providers, including Alibaba Cloud Qwen. Outputs may be affected by those models. We do not warrant a particular quality of output and are not liable for third-party model content beyond what applicable law allows.

9.4 Accuracy. AI-generated or extracted content can contain errors. You are responsible for reviewing and verifying it before relying on it.

10.1 Permitted use. You may use the service only for lawful purposes consistent with these Terms, including personal organization, team collaboration, research, and development.

10.2 Prohibited use. You agree not to use the service to:

• Store or distribute illegal, defamatory, harassing, or fraudulent content.
• Create, distribute, or assist deepfakes, including audio, video, or images that impersonate a real person or mislead others about authenticity.
• Store or generate sexualized content involving minors, or content that violates child-protection laws.
• Create malware, phishing material, or tools for attacking systems.
• Infringe any third party's intellectual property or privacy rights.
• Bypass or interfere with security features of the service.
• Resell or sublicense access without prior written approval.
• Violate any applicable law, regulation, or card-network rule.

10.3 AI-specific prohibitions. You may not:

• Use inputs, outputs, or derived data from the service to train, fine-tune, benchmark, or otherwise develop an AI or machine-learning model that competes with Clipii.
• Systematically scrape, extract, or collect model outputs at scale for any purpose beyond your authorized use.
• Present AI-generated content as the work of a licensed professional such as a doctor, lawyer, or financial adviser in a setting where that could cause harm.

Your use of the service is also governed by our Privacy Policy at https://clipii.com/privacy. Payment card data is handled exclusively by our PCI-DSS compliant processor, Waffo Pancake, and is not stored on our servers. Canceling Pro does not delete your account or library content; your workspace returns to Free. Retention after explicitly deleting a workspace is described in the Privacy Policy.

12.1 Disclaimer. The service is provided “as is” and “as available,” without warranties of any kind, including merchantability, fitness for a particular purpose, or accuracy of AI output.

12.2 AI content disclaimer. AI output may be inaccurate, incomplete, or out of date. Do not use it as legal, medical, financial, or other professional advice. Verify with a qualified professional before acting on it.

12.3 Limitation of liability. To the maximum extent permitted by law, Clipii is not liable for any indirect, incidental, consequential, or punitive damages. Our total liability is limited to the amount you paid us in the 12 months before the claim.

These Terms remain in effect while you use the service. We may suspend or terminate your account for a material breach, suspected fraud, or legal requirement. If we terminate for a reason other than your breach, we will refund unused prepaid time on a pro-rata basis. You may delete your account at any time by emailing nexmoex@gmail.com.

These Terms are governed by the laws of the People's Republic of China. Before starting a formal proceeding, email nexmoex@gmail.com and try to resolve the matter informally.

We may update these Terms at any time. Material changes will be emailed at least 14 days before they take effect. Continued use constitutes acceptance. If any provision is held invalid, the remaining Terms stay in full force. These Terms and the Privacy Policy are the entire agreement between you and Clipii.

For questions about these Terms or billing, contact:

• Support, billing, refunds, cancellation, legal, and security: nexmoex@gmail.com
• Product feedback: team@clipii.com
• Cancel a subscription: Settings → Billing, or email nexmoex@gmail.com
• Website: https://clipii.com

Using the service or confirming agreement at checkout means you have read and agree to these Terms.